Refund Policy

Overview

At AI Amazing, we strive to provide our users with the best experience possible. We understand that circumstances may change, and you might need to request a refund. Please read this refund policy carefully before making a purchase.

Refund Eligibility

1. 1. Time Limit and Credit Type

   Refund requests are only applicable to subscription credits and must be made within 3 days of your purchase. For add-on credits, we cannot process any refund requests.

2. 2. Credit Usage

   If you have used more than 50 subscription credits, you are not eligible for a refund, regardless of the time since purchase.

How to Request a Refund

1. 1. Contact Us

   Reach out to our support team at support@aiamazing.art.

2. 2. Provide Details

   Include your account details, order number, purchase date, and reason for the refund request.

3. 3. Submit Within 3 Days

   Ensure your request is submitted within 3 days of your purchase.

Tip: Please note that add-on credits are non-refundable.

Processing Refunds

Once we receive your refund request, we will review it and notify you of the outcome soon. If approved, your refund will be processed to your original payment method.

Please note that the refund amount may be subject to a processing fee not exceeding six percent (6%) of the initial payment, and that add-on credits are not refundable.

If you have questions about applicable fees or require further details, please contact our customer service team via support@aiamazing.art for assistance.

Changes to This Policy

We reserve the right to update our refund policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.